FAQ's

JD Airsoft FAQ Help Centre
NEW TO THE SPORT?
STARTING AIRSOFT
The basics without the gatekeeping.
WHAT IS AIRSOFT?
Airsoft is a recreational shooting and skirmishing activity where players use low-energy airsoft guns firing 6mm plastic BBs. Games range from straightforward team matches to large military-style scenarios.

Airsoft equipment is generally designed to resemble real-world firearms more closely than many other recreational shooting products, which is why there are specific UK rules around realistic imitation firearms.
WHAT IS AN AIRSOFT GUN?
An airsoft gun is designed to fire lightweight plastic BBs, normally 6mm in diameter.

Airsoft guns can be powered by electricity, gas, compressed air or a manually cocked spring.

They are not the same as air rifles or air pistols that fire metal pellets or BBs.
DOES AIRSOFT HURT?
You will normally feel a BB strike and it can occasionally leave a small mark or bruise, particularly at close range.

Correct eye protection is essential and many players also choose lower-face protection, gloves and suitable clothing.

Always follow the rules and engagement distances set by the airsoft site you are attending.
WHAT SHOULD I BUY AS MY FIRST AIRSOFT GUN?
For most new players, a good-quality AEG is the easiest place to start.

It is generally simple to use, magazines and batteries are widely available and it will work well across most woodland and CQB environments.

Fit, weight, battery space, magazine availability and reliability matter more than simply buying the highest FPS gun.

If possible, visit JD and handle a few options before deciding.
AEG, GAS OR HPA - WHAT IS THE DIFFERENCE?
AEG: Battery powered and the most common choice for general airsoft.

Gas: Often gives more realistic operation and recoil, particularly with gas blowback pistols and rifles.

HPA: Uses regulated compressed air and can provide excellent consistency and adjustability, but requires an HPA system and usually costs more to set up.
WHAT BB WEIGHT SHOULD I USE?
0.20g BBs are commonly used as a reference weight for chronograph testing, but many players use 0.25g, 0.28g or 0.30g BBs for normal gameplay.

Heavier BBs can improve stability outdoors if your hop-up can lift them properly. DMR and sniper setups may use heavier ammunition again.

Always use high-quality BBs and follow your site's rules.
WHAT EYE PROTECTION DO I NEED?
Use properly rated eye protection intended for impact protection and suitable for airsoft.

Your airsoft site may specify particular ratings or require full-seal protection.

Never use ordinary fashion glasses or sunglasses as eye protection. Lower-face protection is also strongly worth considering, particularly for CQB.
BUYING LEGALLY IN THE UK
UKARA, RIFS & TWO-TONE
Probably the most misunderstood part of buying airsoft equipment.
DO I HAVE TO BE 18 TO BUY AN AIRSOFT GUN?
Yes. It is an offence to sell an imitation firearm to someone under 18, and an under-18 cannot legally purchase one themselves.

Age requirements still apply even where the airsoft gun is brightly coloured or two-tone.
WHAT IS A RIF?
RIF stands for Realistic Imitation Firearm.

In simple terms, it is an imitation firearm whose appearance is sufficiently realistic that it is difficult to distinguish from a real firearm.

The manufacture, import and sale of RIFs are restricted in the UK, subject to recognised legal defences.
WHAT IS A TWO-TONE AIRSOFT GUN?
Two-tone is the common airsoft term for an imitation firearm finished with a sufficiently prominent unrealistic colour so that it is distinguishable from a realistic firearm.

This allows an adult without a RIF defence to purchase an appropriate imitation firearm, subject to the product and current legal requirements.
IS UKARA A LICENCE?
No.

UKARA is not a firearms licence and it is not issued by the Government.

It is a retailer-supported verification system that allows participating retailers to check whether a purchaser has a recognised airsoft skirmishing defence.
DO I NEED UKARA TO BUY A RIF FROM JD?
You need JD to be satisfied that a valid legal defence applies before we can sell you a RIF.

A valid UKARA registration is the most common way airsoft players demonstrate this, but UKARA itself is not the only possible defence.
DOES JD ACCEPT OTHER DEFENCES?
JD may consider other recognised defences, including relevant re-enactment, production, museum, airsoft or other qualifying purposes.

Alternative defences are assessed on a case-by-case basis and providing evidence does not automatically mean a sale will be approved.

If you are unsure, contact us before ordering.

READ THE FULL JD RIF, UKARA & TWO-TONE GUIDE
WHY HAS MY RIF ORDER BEEN HELD FOR VERIFICATION?
Because JD has a responsibility to verify the information supplied before releasing a restricted RIF sale.

If your defence cannot be verified, has expired, or your order details do not match the information available to us, we may need to contact you before dispatch.

This protects both the customer and JD.
CAN I BUY A RIF IF I HAVE NO DEFENCE?
JD cannot simply sell a realistic imitation firearm where we are not satisfied that an appropriate defence applies.

If you are 18 or over, an eligible product may instead be available using JD's two-tone service.
FROM JD TO YOUR DOOR
ORDERS & DELIVERY
HOW QUICKLY WILL JD DISPATCH MY ORDER?
We keep a large amount of stock ready for dispatch.

Orders received before the current weekday cut-off are generally dispatched the same working day where stock is available and no additional checks or custom work are required.

This is not a guaranteed dispatch time, particularly during busy periods.

VIEW CURRENT DELIVERY INFORMATION
IS NEXT WORKING DAY DELIVERY GUARANTEED?
No.

JD offers next-working-day delivery options where available, but courier timings cannot be absolutely guaranteed.

RIF verification, two-tone work, stock issues, weather, courier disruption and orders placed after the dispatch cut-off can all affect delivery.
CAN I COLLECT MY ORDER FROM JD?
Yes, collection can be arranged from our Cannock store where appropriate.

For restricted products, we may need to complete age, defence or identification checks before the goods can be handed over.
WILL TWO-TONE WORK DELAY MY ORDER?
Usually, yes.

Two-tone is a custom service that must be completed before your airsoft gun can be dispatched, so it may add extra processing time.

If timing is important, contact JD before placing your order for the current lead time.
WHAT HAPPENS IF AN ITEM I ORDER IS NOT AVAILABLE?
If an availability issue occurs, our team will contact you as soon as possible to discuss the available options rather than simply leaving the order unresolved.
WHEN SOMETHING IS NOT RIGHT
RETURNS, WARRANTY & AFTERSALES
CAN I RETURN AN UNWANTED ONLINE ORDER?
JD's current online returns policy provides a 14-day cancellation period for eligible unwanted online purchases.

Products should be returned appropriately packaged and in accordance with our terms.

Personalised and customised products can be treated differently.

START A RETURN
WHAT IF MY ITEM IS FAULTY?
Complete JD's returns form and explain the problem as clearly as possible.

If the product is suspected to be faulty within the applicable warranty period, our team will advise you on the next step and, where appropriate, arrange its return for inspection.
CAN I RETURN A TWO-TONE OR PERSONALISED PRODUCT?
A product that has been customised specifically for you, including two-tone work, is generally not treated in the same way as an ordinary change-of-mind return once the customisation has been completed.

This does not remove your rights if the goods are faulty or the custom work is not of an acceptable standard.
SHOULD I DISMANTLE OR MODIFY A PRODUCT IF I THINK IT IS FAULTY?
Contact JD first.

Opening, modifying or replacing components before we have had an opportunity to assess the original fault can make diagnosis more difficult and may affect the warranty position depending on the circumstances.
GET MORE FROM YOUR KIT
BATTERIES, GAS & TECH HELP
WHAT IS THE DIFFERENCE BETWEEN FPS AND JOULES?
FPS measures how fast the BB is travelling. Joules measure the energy carried by that BB.

Because BB weight changes the relationship between speed and energy, FPS on its own does not tell the whole story.

This is why proper chronograph testing should take BB weight and joule output into account.
WHAT ARE THE UK ENERGY LIMITS FOR AIRSOFT?
For the statutory airsoft exemption, the relevant upper kinetic-energy thresholds are 1.3 joules for weapons capable of automatic fire and 2.5 joules for other airsoft weapons.

These are legal classification thresholds, not recommended game limits.

Airsoft sites normally set their own considerably lower limits, and you must always comply with the rules of the site where you are playing.
DOES HIGHER FPS AUTOMATICALLY MEAN BETTER RANGE?
No.

Hop-up performance, air seal, barrel consistency, BB quality, BB weight and overall setup can be just as important.

A well-set-up airsoft gun at sensible power can often perform better in real gameplay than a poorly tuned gun producing a higher FPS figure.
SHOULD I USE A 7.4V OR 11.1V LIPO?
Use the battery type and voltage appropriate for your specific AEG.

An 11.1V LiPo can increase motor speed and trigger response, but it also puts greater stress on the electrical and mechanical system.

It is not automatically the best battery for every gun. If the manufacturer recommends 7.4V, do not assume an 11.1V battery is suitable.
HOW SHOULD I CHARGE AND STORE A LIPO BATTERY?
Use a suitable LiPo balance charger and follow the battery and charger manufacturer's instructions.

Do not leave LiPo batteries charging unattended.

Inspect batteries regularly and do not use packs that are swollen, punctured or damaged.

For longer-term storage, use an appropriate storage-charge function rather than leaving the battery fully charged or completely discharged.
WHY DOES MY GAS GUN PERFORM WORSE IN COLD WEATHER?
Gas pressure and efficiency are temperature dependent.

As temperatures fall, many gas-powered airsoft guns become less efficient and may cycle more slowly, lose consistency or struggle to empty a magazine.

Gas choice, magazine temperature, gun design and maintenance all affect cold-weather performance.
HOW SHOULD I MAINTAIN MY AIRSOFT GUN?
Keep the barrel clean, use good-quality ammunition and inspect the gun regularly for loose or damaged parts.

Do not flood the hop rubber or inner barrel with lubricant, as this can seriously reduce hop consistency.

Gas seals and moving components should only be lubricated with suitable products and in accordance with the manufacturer's instructions.
CAN JD UPGRADE OR REPAIR MY AIRSOFT GUN?
JD can help with a wide range of technical work, maintenance and upgrades on a case-by-case basis.

Rather than treating every gun the same, we prefer to understand what you want the gun to do, how you play and what your budget is before recommending parts or work.
REGISTERED FIREARMS DEALER SINCE 2026
AIRGUNS & RFD
Airguns are not the same thing as airsoft guns. Different rules apply.
WHAT DOES REGISTERED FIREARMS DEALER MEAN?
A Registered Firearms Dealer, commonly shortened to RFD, is a dealer registered with the police to carry on firearms-related business within the scope of their registration.

JD Airsoft has been a Registered Firearms Dealer since 2026, allowing us to offer air rifles, air pistols and associated products alongside airsoft.
DO I HAVE TO BE 18 TO BUY AN AIRGUN?
Yes.

Air weapons cannot be sold to a person under 18. JD will require appropriate age and identity verification for an airgun transaction.
CAN JD SEND AN AIR RIFLE OR AIR PISTOL STRAIGHT TO MY HOME?
An air weapon sold by way of trade or business must be handed over in person by the dealer or an authorised representative.

JD therefore does not treat an airgun as an ordinary parcel delivery.

The transfer can be completed face-to-face at JD or, where arranged, through another RFD.
CAN JD SEND MY AIRGUN TO AN RFD NEARER TO ME?
Yes, this can be possible where the receiving RFD agrees to handle the transfer.

The airgun can be sent dealer-to-dealer so the required face-to-face handover takes place nearer to you.

Always arrange this with JD and the receiving dealer before ordering. The receiving dealer may charge their own transfer fee.
WHAT IS THE DIFFERENCE BETWEEN AN AIRGUN AND AN AIRSOFT GUN?
Airsoft guns normally fire lightweight plastic 6mm BBs and are primarily intended for recreational skirmishing and target use.

Air rifles and air pistols generally fire metal pellets or BBs at substantially higher energy and fall under different firearms legislation.

Never assume that rules applying to an airsoft gun also apply to an airgun.
COME AND SEE IT FOR YOURSELF
VISITING JD
DO I NEED AN APPOINTMENT TO VISIT THE JD SHOWROOM?
No appointment is normally needed for the retail showroom.

JD operates a walk-in store in Cannock, Staffordshire.

Check our current opening times before travelling.
CAN I SEE AND HANDLE PRODUCTS BEFORE BUYING?
Yes.

That is one of the biggest advantages of visiting JD. You can see a large range of products in person, compare size and feel and speak to the team before making your choice.

A try-before-you-buy firing range is also available for suitable products and circumstances.
WHERE IS JD AIRSOFT?
JD Airsoft Limited
Unit 5 Virage Park
Green Lane
Walsall Road
Cannock
Staffordshire
WS11 0NH

VIEW STORE INFORMATION & OPENING TIMES
AIRSOFT MYTH BUSTING
QUICK MYTHS
MYTH
"UKARA IS A LICENCE."
No. UKARA is a verification system used by retailers. It is not a government firearms licence.
MYTH
"TWO-TONE MEANS LOWER POWER."
No. Two-tone relates to appearance and RIF classification, not the performance of the airsoft gun.
MYTH
"MORE FPS ALWAYS MEANS MORE RANGE."
No. Hop performance, BB choice and consistency are major factors in usable range and accuracy.
MYTH
"11.1V IS ALWAYS BETTER."
No. The correct battery depends on the gun, electronics and manufacturer's recommendations.
IMPORTANT
LEGAL & POLICY INFORMATION
This FAQ is intended as general customer guidance and is not legal advice.

UK legislation, courier services, product availability and JD policies can change.

Restricted sales remain subject to current law, verification and JD's Terms & Conditions.

Where there is any doubt, please contact JD before placing your order.
CAN'T FIND YOUR ANSWER?
ASK JD.
Sometimes it is easier to speak to someone. Get in touch with the JD team or come and see us in Cannock.
CONTACT JD VISIT THE STORE
JD. GEAR UP. GAME ON.

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Unit 5 Virage Park, Green Lane, Cannock, Staffordshire, WS11 0NH

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